Frequently asked questions
Using the patches
What makes MediHeat+ different from regular heat pads or warm compresses?
MediHeat+ patches are slim, wearable, and activate on their own. Unlike bulky pads or microwavable compresses, relief fits into your day, whether you are at work, traveling, or on the move.
How does the heat activate?
The patch uses air-activated warming minerals. Once the pouch is opened and the patch meets oxygen, it starts generating heat on its own. No batteries, no electricity. Just peel, stick, and feel the warmth build within minutes.
Is it suitable for sensitive skin?
Yes. The patches use skin-friendly adhesive and breathable materials that remove cleanly. For very sensitive skin or known adhesive allergies, do a quick patch test or wear it over a thin layer of clothing.
Can I use MediHeat+ while sleeping?
No. Take the patch off before you sleep. Lying on a patch traps the heat against one spot, and you cannot feel a burn starting while asleep. Use it while you are awake so you can check how your skin feels.
Can I reuse a patch?
No. Each patch is single-use. The minerals release heat once after activation, so every patch gives fresh, consistent warmth.
How should I store the patches?
Keep them in a cool, dry place away from direct sunlight, and keep the pouch sealed until use. Once opened, the heat activates automatically.
Is it safe during pregnancy or breastfeeding?
MediHeat+ gives gentle, controlled heat. For pregnancy or postpartum use, please ask your healthcare provider first.
Orders and shipping
How much is shipping?
We ship with J&T. Rates start at ₱85 in Metro Manila and depend on your province and the weight of your order. You see the exact fee at checkout before you pay.
Do you have free shipping?
Yes. Orders of ₱500 and up ship free within Metro Manila and get ₱50 off shipping everywhere else. Orders of ₱1,800 and up ship free nationwide.
Still have a question? Contact us.
